Legal
Shipping & Delivery Policy
Last updated: October 2026
VixScale Technologies sells online software services such as VixSync. No physical goods are shipped.
Delivery
Your plan is delivered online. It is active in your dashboard as soon as Razorpay confirms the payment, usually within a minute. A receipt is sent to the account owner’s email.
Setup by our team
Some services, such as registering your WhatsApp Business number, need approval from Meta. We start the same working day; Meta usually approves within one to three working days.
Questions
If your plan isn’t active after paying, email connect@vixscale.com and we will sort it out the same day. See also our refund & cancellation policy.